Technical Support Engineer by day, building automation and AI tools by night. My most recent project, The Video Engine, is a multi-agent Python pipeline that turns a single title into a full football documentary. I like the messy work between code, design, and systems that quietly hold things together.
Smaller pieces of automation, tooling and shop-floor engineering, the quiet wins that compound.
A PowerShell installer that provisions tinting machine PCs end-to-end. Replaces a 90-minute manual procedure with a one-click script, tested across Rust-Oleum, Farrow & Ball and PPG variants.
A 15-agent multi-LLM pipeline that researches, scripts, narrates and renders football documentaries end-to-end. Multi-model routing across Groq and Gemini, RAG over scraped sports data, ElevenLabs narration, Remotion render layer.
Custom JavaScript, bespoke page design and theme-level UX on Shopify storefronts.
A 2,000 line CSS corporate site built from scratch with glassmorphism and bespoke animation, plus a React/Remotion video editor for the AI pipeline.
Promoted to Tier 2 within 8 months; now resolve escalated system issues across 500+ sites while building automation tools that eliminate manual processes and improve operational reliability.
Delivered first-line support for paint tinting systems across phone and email, diagnosing dispenser and shaker faults and restoring functionality remotely to reduce operational downtime.
Handled quality assurance for exam processing, validating script completeness and managing exception cases (disqualifications, zero-mark outcomes) within internal systems to maintain data accuracy.